What information do we collect?
In order to purchase travel and related services and products through our website, you must provide us with specific personal information such as your name, credit card number and expiration date, credit card billing address, telephone number, email address, the name or names of the person(s) travelling, and their date of birth. We may also ask you for other personal information, such as your frequent traveller numbers. We need this information to process, fulfil, and confirm your reservations and transactions. If you are making a reservation for one or more travellers other than yourself, you will need to make sure that each of these other travellers agrees in advance and that you may disclose their personal information to us. Furthermore, we collect information from you when you register on our site, place an order, or subscribe to our newsletter.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(Your information helps us to better respond to your individual needs)
To improve our website
(We continually strive to improve our website based on the feedback we receive from you)
To improve customer service
(Your information helps us to more effectively respond [“to respond more effectively”] to your customer service requests and support needs [cut “customer service” and “needs”?])
To process transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
To send periodic emails
(The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, etc.)
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Data Valt (SDV) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How Can You Control Marketing Emails?
When you book a car or accommodation for instance or request a quote, we explain how to opt out of marketing and sales emails. You can also opt out at any time by clicking “unsubscribe” in any of these emails.
Children’s Privacy Protection
Person under the age of 18 are not eligible to use services on our sites
Should you have any questions, concerns or comments, please drop us an email: